When investigating an incident, what should security guards avoid at all costs?

Making assumptions without evidence is crucial to avoid when investigating an incident because assumptions can lead to incorrect conclusions or actions that may compromise both the investigation and the integrity of the security personnel involved. Security guards must act based on observable facts and gathered evidence rather than conjecture. This approach ensures that their findings are grounded in reality and can be supported by verifiable information.

When security personnel make assumptions, they risk overlooking important details or misinterpreting the situation, which can result in inappropriate responses or further complications. Instead, security guards should focus on gathering factual data, such as witness statements and thorough documentation of the scene, which can provide a solid basis for understanding what transpired. This adherence to evidence-based practices is essential in maintaining professionalism and reliability during incident investigations.